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Licensing
About all sorts of licenses, their management, Graphisoft ID, Graphisoft Store, License Manager Tool, etc.

Graphisoft store not letting me purchase new license

ericsnowmore
Participant

‎2023-09-14 06:37 PM - last edited on ‎2023-09-18 07:21 PM by Community Admin

Have received this error multiple times, trying to purchase a monthly subscription.

 

Screenshot 2023-09-14 at 9.35.00 AM.png

 

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Barry Kelly
Moderator

‎2023-09-15 03:36 AM

Best option would be to contact your local support.

 

However you could try a different browser.

Or use your browser in 'Private' mode.

There has been an issue with 'cookies' on some Graphisoft web sites (I have no idea what it is all about or even if that is the problem in this case).

Clearing you web browsers cookies (just those associated to Graphisoft) can also help if this is the problem.

 

Barry.

One of the forum moderators.
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