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Licensing
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SOLVED!

CodeMeter Network Server Issues (WB0030, WB0200)

eqipe-andrin
Participant

‎2023-09-28 05:28 PM

Dear Community

 

I'm having problems with getting a new CodeMeter Network Server to work.

 

The server detected the USB license container, but wont provide any licenses to the clients.

 

Heres the log from the server:

 

Spoiler
2023-09-28 17:12:03: proxy: no proxy - host: '', user: ''
2023-09-28 17:12:03: Named User: License Tracking not activated
2023-09-28 17:12:03: CodeMeter for Linux (B7.60.5625.503.64.1405)
2023-09-28 17:12:03: Running on Debian GNU/Linux 11.7 (Kernel 5.15.108-1-pve)
2023-09-28 17:12:03: Execution path: /usr/sbin
2023-09-28 17:12:03: Found IPv4 address: 127.0.0.1 | 172.20.5.1
2023-09-28 17:12:03: Found IPv6 address: ::1 | [SENSITIVE_INFORMATION_HIDDEN]
2023-09-28 17:12:03: Used Communication Mode (Client): IPv4
2023-09-28 17:12:03: Used Communication Mode (Server): IPv6 IPv4
2023-09-28 17:12:03: Used IP address: default address
2023-09-28 17:12:03: Used IP port: 22350
2023-09-28 17:12:03: Used CmWAN port: 22351
2023-09-28 17:12:03: Run as network server: yes
2023-09-28 17:12:03: Run as CmWAN server: no
2023-09-28 17:12:03: Run as system service: yes
2023-09-28 17:12:03: TMR-Mode: disabled
2023-09-28 17:12:03: The list of available CmContainers has been updated!
2023-09-28 17:12:03: The list of available CmContainers has been updated!
2023-09-28 17:12:03: The list of available CmContainers has been updated!
2023-09-28 17:12:03: HashTree opened ok.
2023-09-28 17:12:03: The list of available CmContainers has been updated!
2023-09-28 17:12:03: Detecting CmContainer with Serial Number [SENSITIVE_INFORMATION_HIDDEN] (HID)
2023-09-28 17:12:04: A new CmContainer is available (currently found 1)!
2023-09-28 17:12:04: Found new entries: 2
2023-09-28 17:12:04: Server ready
2023-09-28 17:12:04: Startup duration: 1 seconds
2023-09-28 17:12:05: Removable Device has been plugged IN/OUT!
2023-09-28 17:12:05: The list of available CmContainers has been updated!
2023-09-28 17:12:05: The list of available CmContainers has been updated!
2023-09-28 17:12:05: The list of available CmContainers has been updated!
2023-09-28 17:12:59: Entry (101074:61:1224212479) not found - Event WB0030 (FEATURE MAP INCOMPATIBLE), Request IP-Address 10.3.4.3(andrin) (SID 0x007d / 0x00) with StationShare Mode
2023-09-28 17:12:59: API Error 30 (FEATURE MAP INCOMPATIBLE) occurred!
2023-09-28 17:12:59: Entry (5000003:61:1224212479) not found - Event WB0200 (ENTRY NOT FOUND), Request IP-Address 10.3.4.3(andrin) (SID 0x007d / 0x00) with StationShare Mode
2023-09-28 17:12:59: API Error 200 (ENTRY NOT FOUND) occurred!
2023-09-28 17:12:59: Entry (6000170:61:4201644033) not found - Event WB0200 (ENTRY NOT FOUND), Request IP-Address 10.3.4.3(andrin) (SID 0x007d / 0x00) with StationShare Mode
2023-09-28 17:12:59: API Error 200 (ENTRY NOT FOUND) occurred!
2023-09-28 17:12:59: Entry (101074:61:1224212479) not found - Event WB0030 (FEATURE MAP INCOMPATIBLE), Request IP-Address 10.3.4.3(andrin) (SID 0x007d / 0x00) with StationShare Mode
2023-09-28 17:12:59: API Error 30 (FEATURE MAP INCOMPATIBLE) occurred!
2023-09-28 17:12:59: Entry (5000003:61:1224212479) not found - Event WB0200 (ENTRY NOT FOUND), Request IP-Address 10.3.4.3(andrin) (SID 0x007d / 0x00) with StationShare Mode
2023-09-28 17:12:59: API Error 200 (ENTRY NOT FOUND) occurred!
2023-09-28 17:12:59: Entry (6000170:61:4201644033) not found - Event WB0200 (ENTRY NOT FOUND), Request IP-Address 10.3.4.3(andrin) (SID 0x007d / 0x00) with StationShare Mode
2023-09-28 17:12:59: API Error 200 (ENTRY NOT FOUND) occurred!
2023-09-28 17:12:59: Entry (101074:61:1224212479) not found - Event WB0030 (FEATURE MAP INCOMPATIBLE), Request IP-Address 10.3.4.3(andrin) (SID 0x007d / 0x00) with StationShare Mode
2023-09-28 17:12:59: API Error 30 (FEATURE MAP INCOMPATIBLE) occurred!
2023-09-28 17:12:59: Entry (5000003:61:1224212479) not found - Event WB0200 (ENTRY NOT FOUND), Request IP-Address 10.3.4.3(andrin) (SID 0x007d / 0x00) with StationShare Mode
2023-09-28 17:12:59: API Error 200 (ENTRY NOT FOUND) occurred!
2023-09-28 17:12:59: Entry (6000170:61:4201644033) not found - Event WB0200 (ENTRY NOT FOUND), Request IP-Address 10.3.4.3(andrin) (SID 0x007d / 0x00) with StationShare Mode
2023-09-28 17:12:59: API Error 200 (ENTRY NOT FOUND) occurred!
2023-09-28 17:12:59: Entry (101074:61:1224212479) not found - Event WB0030 (FEATURE MAP INCOMPATIBLE), Request IP-Address 10.3.4.3(andrin) (SID 0x007d / 0x00) with StationShare Mode
2023-09-28 17:12:59: API Error 30 (FEATURE MAP INCOMPATIBLE) occurred!
2023-09-28 17:12:59: Entry (5000003:61:1224212479) not found - Event WB0200 (ENTRY NOT FOUND), Request IP-Address 10.3.4.3(andrin) (SID 0x007d / 0x00) with StationShare Mode
2023-09-28 17:12:59: API Error 200 (ENTRY NOT FOUND) occurred!
2023-09-28 17:12:59: Entry (6000170:61:4201644033) not found - Event WB0200 (ENTRY NOT FOUND), Request IP-Address 10.3.4.3(andrin) (SID 0x007d / 0x00) with StationShare Mode
2023-09-28 17:12:59: API Error 200 (ENTRY NOT FOUND) occurred!
2023-09-28 17:13:00: Entry (101074:61:1224212479) not found - Event WB0030 (FEATURE MAP INCOMPATIBLE), Request IP-Address 10.3.4.3(andrin) (SID 0x007d / 0x00) with StationShare Mode
2023-09-28 17:13:00: API Error 30 (FEATURE MAP INCOMPATIBLE) occurred!
2023-09-28 17:13:00: Entry (5000003:61:1224212479) not found - Event WB0200 (ENTRY NOT FOUND), Request IP-Address 10.3.4.3(andrin) (SID 0x007d / 0x00) with StationShare Mode
2023-09-28 17:13:00: API Error 200 (ENTRY NOT FOUND) occurred!
2023-09-28 17:13:00: Entry (6000170:61:4201644033) not found - Event WB0200 (ENTRY NOT FOUND), Request IP-Address 10.3.4.3(andrin) (SID 0x007d / 0x00) with StationShare Mode
2023-09-28 17:13:00: API Error 200 (ENTRY NOT FOUND) occurred!
2023-09-28 17:13:00: Entry (101074:61:1224212479) not found - Event WB0030 (FEATURE MAP INCOMPATIBLE), Request IP-Address 10.3.4.3(andrin) (SID 0x007d / 0x00) with StationShare Mode
2023-09-28 17:13:00: API Error 30 (FEATURE MAP INCOMPATIBLE) occurred!
2023-09-28 17:13:00: Entry (5000003:61:1224212479) not found - Event WB0200 (ENTRY NOT FOUND), Request IP-Address 10.3.4.3(andrin) (SID 0x007d / 0x00) with StationShare Mode
2023-09-28 17:13:00: API Error 200 (ENTRY NOT FOUND) occurred!
2023-09-28 17:13:00: Entry (6000170:61:4201644033) not found - Event WB0200 (ENTRY NOT FOUND), Request IP-Address 10.3.4.3(andrin) (SID 0x007d / 0x00) with StationShare Mode
2023-09-28 17:13:00: API Error 200 (ENTRY NOT FOUND) occurred!
2023-09-28 17:13:00: Entry (101074:61:1224212479) not found - Event WB0030 (FEATURE MAP INCOMPATIBLE), Request IP-Address 10.3.4.3(andrin) (SID 0x007d / 0x00) with StationShare Mode
2023-09-28 17:13:00: API Error 30 (FEATURE MAP INCOMPATIBLE) occurred!
2023-09-28 17:13:00: Entry (5000003:61:1224212479) not found - Event WB0200 (ENTRY NOT FOUND), Request IP-Address 10.3.4.3(andrin) (SID 0x007d / 0x00) with StationShare Mode
2023-09-28 17:13:00: API Error 200 (ENTRY NOT FOUND) occurred!
2023-09-28 17:13:00: Entry (6000170:61:4201644033) not found - Event WB0200 (ENTRY NOT FOUND), Request IP-Address 10.3.4.3(andrin) (SID 0x007d / 0x00) with StationShare Mode
2023-09-28 17:13:00: API Error 200 (ENTRY NOT FOUND) occurred!
2023-09-28 17:13:00: Entry (101074:61:1224212479) not found - Event WB0030 (FEATURE MAP INCOMPATIBLE), Request IP-Address 10.3.4.3(andrin) (SID 0x007d / 0x00) with StationShare Mode
2023-09-28 17:13:00: API Error 30 (FEATURE MAP INCOMPATIBLE) occurred!
2023-09-28 17:13:00: Entry (5000003:61:1224212479) not found - Event WB0200 (ENTRY NOT FOUND), Request IP-Address 10.3.4.3(andrin) (SID 0x007d / 0x00) with StationShare Mode
2023-09-28 17:13:00: API Error 200 (ENTRY NOT FOUND) occurred!
2023-09-28 17:13:00: Entry (6000170:61:4201644033) not found - Event WB0200 (ENTRY NOT FOUND), Request IP-Address 10.3.4.3(andrin) (SID 0x007d / 0x00) with StationShare Mode
2023-09-28 17:13:00: API Error 200 (ENTRY NOT FOUND) occurred!
2023-09-28 17:13:00: Entry (101074:61:1224212479) not found - Event WB0030 (FEATURE MAP INCOMPATIBLE), Request IP-Address 10.3.4.3(andrin) (SID 0x007d / 0x00) with StationShare Mode
2023-09-28 17:13:00: API Error 30 (FEATURE MAP INCOMPATIBLE) occurred!
2023-09-28 17:13:00: Entry (5000003:61:1224212479) not found - Event WB0200 (ENTRY NOT FOUND), Request IP-Address 10.3.4.3(andrin) (SID 0x007d / 0x00) with StationShare Mode
2023-09-28 17:13:00: API Error 200 (ENTRY NOT FOUND) occurred!
2023-09-28 17:13:00: Entry (6000170:61:4201644033) not found - Event WB0200 (ENTRY NOT FOUND), Request IP-Address 10.3.4.3(andrin) (SID 0x007d / 0x00) with StationShare Mode
2023-09-28 17:13:00: API Error 200 (ENTRY NOT FOUND) occurred!
2023-09-28 17:13:00: Entry (101074:61:1224212479) not found - Event WB0030 (FEATURE MAP INCOMPATIBLE), Request IP-Address 10.3.4.3(andrin) (SID 0x007d / 0x00) with StationShare Mode
2023-09-28 17:13:00: API Error 30 (FEATURE MAP INCOMPATIBLE) occurred!
2023-09-28 17:13:00: Entry (5000003:61:1224212479) not found - Event WB0200 (ENTRY NOT FOUND), Request IP-Address 10.3.4.3(andrin) (SID 0x007d / 0x00) with StationShare Mode
2023-09-28 17:13:00: API Error 200 (ENTRY NOT FOUND) occurred!
2023-09-28 17:13:00: Entry (6000170:61:4201644033) not found - Event WB0200 (ENTRY NOT FOUND), Request IP-Address 10.3.4.3(andrin) (SID 0x007d / 0x00) with StationShare Mode
2023-09-28 17:13:00: API Error 200 (ENTRY NOT FOUND) occurred!
2023-09-28 17:13:00: Entry (101074:61:1224212479) not found - Event WB0030 (FEATURE MAP INCOMPATIBLE), Request IP-Address 10.3.4.3(andrin) (SID 0x007d / 0x00) with StationShare Mode
2023-09-28 17:13:00: API Error 30 (FEATURE MAP INCOMPATIBLE) occurred!
2023-09-28 17:13:01: Entry (5000003:61:1224212479) not found - Event WB0200 (ENTRY NOT FOUND), Request IP-Address 10.3.4.3(andrin) (SID 0x007d / 0x00) with StationShare Mode
2023-09-28 17:13:01: API Error 200 (ENTRY NOT FOUND) occurred!
2023-09-28 17:13:01: Entry (6000170:61:4201644033) not found - Event WB0200 (ENTRY NOT FOUND), Request IP-Address 10.3.4.3(andrin) (SID 0x007d / 0x00) with StationShare Mode
2023-09-28 17:13:01: API Error 200 (ENTRY NOT FOUND) occurred!

Any help is appreciated.

 

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1 ACCEPTED SOLUTION

Accepted Solutions
Solution
Haris Matthaiou
Graphisoft
Graphisoft

‎2023-09-29 02:08 AM

Hi eqipe-andrin,

 

Without the full cmdust logs,it's a bit tricky to troubleshoot licensing issues. However the error "API Error 30 (FEATURE MAP INCOMPATIBLE)" is usually related to an incompatible flag request from client side on an available license. Any chance that the client machine is requesting a license for a different major version or language version of Archicad than the one available on the license?

 

Regards,

Haris 

View solution in original post

2 REPLIES 2
Solution
Haris Matthaiou
Graphisoft
Graphisoft

‎2023-09-29 02:08 AM

Hi eqipe-andrin,

 

Without the full cmdust logs,it's a bit tricky to troubleshoot licensing issues. However the error "API Error 30 (FEATURE MAP INCOMPATIBLE)" is usually related to an incompatible flag request from client side on an available license. Any chance that the client machine is requesting a license for a different major version or language version of Archicad than the one available on the license?

 

Regards,

Haris 

eqipe-andrin
Participant
In response to Haris Matthaiou

‎2023-09-29 02:07 PM

You were right. I tried again with an older Archicad version and it worked. Thank you for the hint.

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