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Licensing
About all sorts of licenses, their management, Graphisoft ID, Graphisoft Store, License Manager Tool, etc.

Cannot download/register- help! Endless loop.

Anonymous
Not applicable

‎2007-10-15 08:17 PM - last edited on ‎2023-05-25 06:17 PM by Graphisoft

I cannot get fully registered on the graphisoft website. I enter all my details in "step 1", including my email address and am tol dto wait for an activation email. When I recieve the email I click the link that is supposed to take me to the second step but all it does is return me to the same form I just filled out with all my details and email address etc. Then it tells me to wait for an email to that address again and so on.

Someone help, I need this for a project due next week!
thanks.
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Karl Ottenstein
Moderator

‎2007-10-16 02:31 AM

I know you are in a panic, but posting the same issue more than once does not help. 😉

Are you sure that cookies are enabled in your browser, or at least for the gs web site? Have you tried using another browser? (E.g., if using IE or Safari, have you tried Firefox?)

Karl
One of the forum moderators
AC 27 USA and earlier   •   macOS Ventura 13.6.6, MacBook Pro M2 Max 12CPU/30GPU cores, 32GB
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