Installation & update
About program installation and update, hardware, operating systems, setup, etc.

help why AC 12 crashes on opening color picker...

Anonymous
Not applicable
In materials settings dialogue box, whenever I try to change the colour in colour palettes it stacks and even force ArchiCAD not to respond. I can't do anything unless close AC. What is the problem?
-AC is working well other than this,are there uninstalled components in my AC12 installation?

Thanks.
3 REPLIES 3
Anonymous
Not applicable
if you post what machine and OS you're using and if your v12 is fully up-to date, someone may be able to help you.
Anonymous
Not applicable
MY MACHINE HAS GOT:

MS Windows Xp professional
Service Pack 2,version 2007-2008
Intel(R)4 CPU 1.7GHZ, 1.25GB OF RAM.

ARCHICAD 12
2156 INT FULL FOR TEAMWORK
Karl Ottenstein
Moderator
Heynock,

I've merged your duplicate thread with this one. Please do not start a new thread just because you did not get an answer to an old one.

You should contact your local Graphisoft technical support perhaps?

Cheers,
Karl
One of the forum moderators
AC 27 USA and earlier   •   macOS Ventura 13.6.6, MacBook Pro M2 Max 12CPU/30GPU cores, 32GB