Plotmaker in a bad accident

Stress Co_ · ‎2005-10-22

Help!
Plotmaker crashes each and everytime I try to open a Layout Book (the one I NEED to print NOW). I get the attached message right before the eventual Bug Report. Same story with the backup copy. Worked fine yesterday and I've not chaged the location of the .PLN (which I am able to open)

Putting the STRESS in Stress Co.

Any Ideas?

Marc Corney, Architect
Red Canoe Architecture, P. A.

Mac OS 10.15.7 (Catalina) //// Mac OS 14.2.1 (Sonoma)
Processor: 3.6 GHz 8-Core Intel Core i9 //// Apple M2 Max
Memory: 48 GB 2667 MHz DDR4 //// 32 GB
Graphics: Radeon Pro 580X 8GB //// 12C CPU, 30C GPU
ArchiCAD 25 (5010 USA Full) //// ArchiCAD 27 (4030 USA Full)

Aussie John · ‎2005-10-23

Can you open the default file? or other files? can you open file on another computer? or user account? are you working across a network?
You may have a corrupt font. or you may have to move your preferences out of your user library (that way you can put your worksapce backin later)

Cheers John
John Hyland : ARINA : www.arina.biz
User ver 4 to 12 - Jumped to v22 - so many options and settings!!!
OSX 10.15.6 [Catalina] : Archicad 22 : 15" MacBook Pro 2019 [/size]

Stress Co_ · ‎2005-10-23

John, thanks for your response

Aussie wrote:
Can you open the default file?

Yes, no problem

Aussie wrote:
or other files?

Yes, I can open other layout books

Aussie wrote:
can you open file on another computer?

I only have the one

Aussie wrote:
or user account?

It's just me.

Aussie wrote:
are you working across a network?

No.

Aussie wrote:

You may have a corrupt font. or you may have to move your preferences out of your user library (that way you can put your worksapce backin later)

How do I trouble shoot to check?

Marc Corney, Architect
Red Canoe Architecture, P. A.

Mac OS 10.15.7 (Catalina) //// Mac OS 14.2.1 (Sonoma)
Processor: 3.6 GHz 8-Core Intel Core i9 //// Apple M2 Max
Memory: 48 GB 2667 MHz DDR4 //// 32 GB
Graphics: Radeon Pro 580X 8GB //// 12C CPU, 30C GPU
ArchiCAD 25 (5010 USA Full) //// ArchiCAD 27 (4030 USA Full)

Aussie John · ‎2005-10-25

Make yourself a new user in accounts in system prefs. Try opening the file while logged into it. If it still doesnt work that will tell you that there is most likely a problem with the file rather than andything in the system (ie fonts). Before you do that move the graphisoft prefs file out off user> library>preferences and see if that fixes it.

Cheers John
John Hyland : ARINA : www.arina.biz
User ver 4 to 12 - Jumped to v22 - so many options and settings!!!
OSX 10.15.6 [Catalina] : Archicad 22 : 15" MacBook Pro 2019 [/size]

Aussie John · ‎2005-10-25

Also try a new plotmaker file and import the old into the new. You might get lucky with that

Cheers John
John Hyland : ARINA : www.arina.biz
User ver 4 to 12 - Jumped to v22 - so many options and settings!!!
OSX 10.15.6 [Catalina] : Archicad 22 : 15" MacBook Pro 2019 [/size]

Stress Co_ · ‎2005-10-25

Aussie wrote:
Also try a new plotmaker file and import the old into the new. You might get lucky with that

Gd'day John:

I did just that and was able to read and print the book (well, almost all of it). I narrowed the problem down to one page in the layout book. It was one that I "broke the Link" to (not to be confused with ArchiLink, but he's probally broke in Tahiti

) Loading that single sheet causes PM to crash. Not sure why. I get the same error message.

Thanks and Cheers,
Marc

Marc Corney, Architect
Red Canoe Architecture, P. A.

Mac OS 10.15.7 (Catalina) //// Mac OS 14.2.1 (Sonoma)
Processor: 3.6 GHz 8-Core Intel Core i9 //// Apple M2 Max
Memory: 48 GB 2667 MHz DDR4 //// 32 GB
Graphics: Radeon Pro 580X 8GB //// 12C CPU, 30C GPU
ArchiCAD 25 (5010 USA Full) //// ArchiCAD 27 (4030 USA Full)

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