Modeling
About Archicad's design tools, element connections, modeling concepts, etc.

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Scott Bulmer
Booster
Yippie!
AC27 v. 4060 w/ MEP, Cadimage, Twinmotion 2023.2.2 using AC from AC6.0, 2021 MacPro M1 chip, Adobe CC. Used AC on both platforms.
13 REPLIES 13
Scott Bulmer
Booster
Not Yippie.

What is causing this?

(Jul 28, 2006 9:12:12 AM), Install, com.graphisoft.ishield.GSModuleUpdaterFiles, err, An error occurred and product installation failed. Look at the log file C:\Program Files\Graphisoft\ArchiCAD 10\log.txt for details.
(Jul 28, 2006 9:12:12 AM), Install, com.graphisoft.ishield.GSModuleUpdaterFiles, err, java.lang.AssertionError: Not excected multiple matches:
STACK_TRACE: 14
java.lang.AssertionError: Not excected multiple matches:
at com.graphisoft.ishield.GSFileList$FileMatches.getSingleMatch(GSFileList.java:157)
at com.graphisoft.ishield.GSFileList.search(GSFileList.java:244)
at com.graphisoft.ishield.GSModuleUpdaterFiles.install(GSModuleUpdaterFiles.java:119)
at com.installshield.product.service.product.PureJavaProductServiceImpl.installProductAction(PureJavaProductServiceImpl.java:1916)
at com.installshield.product.service.product.PureJavaProductServiceImpl$InstallProduct.getResultForProductAction(PureJavaProductServiceImpl.java:5195)
at com.installshield.product.service.product.InstallableObjectVisitor.visitComponent(InstallableObjectVisitor.java:369)
at com.installshield.product.service.product.InstallableObjectVisitor.visitInstallableComponents(InstallableObjectVisitor.java:333)
at com.installshield.product.service.product.InstallableObjectVisitor.visitProductBeans(InstallableObjectVisitor.java:133)
at com.installshield.product.service.product.PureJavaProductServiceImpl$InstallProduct.install(PureJavaProductServiceImpl.java:4563)
at com.installshield.product.service.product.PureJavaProductServiceImpl$Installer.execute(PureJavaProductServiceImpl.java:3758)
at com.installshield.wizard.service.AsynchronousOperation.run(AsynchronousOperation.java:41)
at java.lang.Thread.run(Unknown Source)

UPDATE: Sorry, never mind. I deleted the Profiler.apx from the Extras folder leaving Profiler in the Cadimage folder of Add-on Goodies. At least that allows the installation to complete without error message. Hoping Profiler still works.
AC27 v. 4060 w/ MEP, Cadimage, Twinmotion 2023.2.2 using AC from AC6.0, 2021 MacPro M1 chip, Adobe CC. Used AC on both platforms.
Anonymous
Not applicable
Before installing, do we need to copy/save work environments. Will the new update overwrite/wipeout work environments.

Thanks,

Grant
Laura Yanoviak
Advocate
It seems to have installed fine on my machine -- does not seem to have affected my WE's (although keeping a current copy is a good idea regardless) -- LJY
MacBook Pro Apple M2 Max, 96 GB of RAM
AC26 US (5002) on Mac OS Ventura 13.5
Anonymous
Not applicable
Laura, do you know where Work Environments are saved so I can copy before installation.

thanks,

grant
Laura Yanoviak
Advocate
D:\Program Files\
Graphisoft\ArchiCAD 10\Defaults\ArchiCAD\WorkEnvironment

I typically Export our WE's to our "BIM Drive" for safe keeping -- LJY.
MacBook Pro Apple M2 Max, 96 GB of RAM
AC26 US (5002) on Mac OS Ventura 13.5
Anonymous
Not applicable
NOELDESIGNS wrote:
Laura, do you know where Work Environments are saved so I can copy before installation.

thanks,

grant
Custom WE's are stored by default in username/Library/Application Support/Graphisoft folder on Macs and in Documents & Settings/username/Graphisoft on Windows.
Laura Yanoviak
Advocate
Ah -- yes -- forgot about that...
MacBook Pro Apple M2 Max, 96 GB of RAM
AC26 US (5002) on Mac OS Ventura 13.5
Anonymous
Not applicable
Thanks,

Grant
Chazz
Enthusiast
Scott wrote:
Not Yippie. What is causing this?

UPDATE: Sorry, never mind. I deleted the Profiler.apx from the Extras folder leaving Profiler in the Cadimage folder of Add-on Goodies. At least that allows the installation to complete without error message. Hoping Profiler still works.
Ditto. You have to remove the Cadimage stuff from the add-ons for the update to work. replacing it after the update seems to result in it working.

This thread should maybe be here?
Nattering nabob of negativism
2023 MBP M2 Max 32GM. MaxOS-Current