2 weeks ago - last edited 2 weeks ago by Barry Kelly
Anyone else having issues over the past few days accessing anything on Graphisoft's web site including www.graphisoft.com , BIMx.graphisoft.com , etc?
Operating system used: Mac Apple Silicon
2 weeks ago - last edited 2 weeks ago
Could you describe the issues, Eric? I’ve had issues with being redirected to the US site when trying to view other localized sites… and with the button on the US home page for the upcoming Building Together webinar doing nothing…
2 weeks ago
I just tried you link and got server not found.
But this link worked fine ... https://graphisoft.com/
Is 'www.' not a thing any more?
Barry.
2 weeks ago
If you click on the link in my message the url is malformed because the comma gets included. Anyway, as I described the site sometimes loads and sometimes doesn’t.
2 weeks ago
I have edited the comma out in your link, and now it does work for me.
Barry.
2 weeks ago - last edited 2 weeks ago
Maybe a bad database at one of your routes? Tried a different computer? See if it works for you over a hotspot / tether? If so, maybe try changing your DNS or cycling your router to get a new external IP.
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2 weeks ago
We're not familiar with any on-going access issues at the moment (the two things we knew about are Karl's report and the Auto web regeneration havoc - both are under investigation at the moment). Could you please share a screenshot about what you see?
Also Lingwisyer had some good tips, please check those too.
Noémi Balogh
Community Expert, Admin
a week ago
Disregard. It appears that whitelisting certain regions/countries on our network cleared the issue.